NORTHERN GRAFICS ApS
CVR: 33760000
Address: C/O Michael Unden, Generatorvej 31, 2860 Søborg, Denmark
These General Terms and Conditions apply exclusively to business customers (B2B). Northern Grafics ApS does not enter into agreements with consumers, and consumer protection legislation shall therefore not apply.
These Terms apply to all offers and agreements in which Northern Grafics ApS is involved, unless otherwise expressly agreed in writing.
Depending on the product, supplier and the nature of the agreement, Northern Grafics ApS may act either as seller and contractual party (distributor) or as agent/intermediary.
Where Northern Grafics ApS acts as agent or intermediary and the offer is issued by a third party or by Northern Grafics ApS on behalf of a third party, and where any agreement is concluded directly between the buyer and such third party, Northern Grafics ApS shall not be a contractual party. In such cases, only those provisions of these Terms that relate to Northern Grafics ApS’ role as agent or intermediary shall apply.
When purchases are made via Northern Grafics ApS’ webshop, these terms and conditions also apply to such purchases, supplemented by the specific provisions for the webshop set out below in section 3: Website and Product Pages.
All offers are made subject to prior sale and will only become binding upon written order confirmation by Northern Grafics ApS.
Unless otherwise agreed in writing, offers are valid for a period of 30 days from the date of issue.
The website is used for the presentation of Northern Grafics ApS’ products and solutions. All information and product descriptions provided on the website are of an informative and indicative nature only and do not constitute a binding offer.
Product category pages, product pages and contact forms are used solely for dialogue and quotation requests. Any enquiry submitted via the website, including via contact form or e-mail, shall not constitute an order and shall not be binding on either party.
A binding agreement shall only be deemed concluded once Northern Grafics ApS has confirmed the agreement in writing, for example by issuing a written order confirmation.
The website is used both as an information platform and as an online webshop. Product descriptions, technical data and other content shown on product pages without a checkout option are provided for guidance only and do not constitute a binding offer.
Orders placed through the webshop constitute a binding purchase once the buyer has completed the checkout process and Northern Grafics ApS has issued an order confirmation.
The buyer must actively accept these Terms and Conditions during the checkout process before completing a purchase.
Northern Grafics ApS reserves the right to cancel or correct orders in the event of obvious errors, including pricing errors, stock errors or technical errors in the webshop.
All product information, including descriptions, technical data, drawings, illustrations, datasheets and other sales material, is provided for guidance only. This applies regardless of whether such information is presented on the website, provided in writing or orally, or originates from manufacturers or suppliers.
Northern Grafics ApS reserves the right to make changes to product design, technical specifications and materials as a result of changes implemented by manufacturers or suppliers.
Final specifications and scope of delivery shall only be determined upon written agreement, including in an offer, order confirmation or other written documentation.
For purchases made via Northern Grafics ApS’ webshop, the product information stated in the order confirmation forms the basis of the delivery. Final specifications and scope of supply are determined by written agreement, including quotations, order confirmations, or other written documentation, including the webshop order confirmation.
All prices displayed in the webshop are shown excluding VAT and are stated in EUR (Euro) unless otherwise specified. Shipping costs will be added and displayed separately during the checkout process.
For deliveries to countries outside the EU, local VAT, customs duties and import charges may apply. Such costs are not included in the price unless explicitly agreed otherwise.
Northern Grafics ApS reserves the right to change prices, product information and stock availability without prior notice.
Delivery shall, unless otherwise agreed in writing, be made Ex Works (EXW), in accordance with Incoterms®.
For orders placed via the Northern Grafics ApS webshop, shipping costs are calculated based on the weight of the goods, destination and the applicable shipping model.
The buyer shall always pay the shipping costs as stated during checkout. The carrier shall be selected by Northern Grafics ApS unless otherwise agreed. Risk of loss or damage to the goods passes to the buyer once the goods have been handed over to the carrier.
If the buyer is not ready to receive the delivery at the agreed delivery time, delivery shall be deemed to have taken place at the agreed time, and any consequential costs shall be borne by the buyer.
Stated delivery times are indicative only and subject to delays caused by circumstances beyond the control of Northern Grafics ApS, including but not limited to strikes, lockouts, war, fire, operational disruptions, transport obstacles, or delays or failures in deliveries from manufacturers, suppliers or other parties involved in the delivery.
Any claim for damages due to delay shall be limited to a maximum of 10% of the purchase price, however not exceeding EUR 4,000.
As Northern Grafics ApS exclusively conducts business with commercial customers, no right of withdrawal applies unless otherwise agreed in writing.
Returns are generally not accepted. Special products, customer-specific products, and goods manufactured or ordered at the customer’s request are not accepted for return under any circumstances.
Any return of standard products may only take place following prior written agreement with Northern Grafics ApS.
The buyer shall inspect the delivered goods upon receipt. Any visible defects must be notified to Northern Grafics ApS in writing without undue delay and no later than 8 days after delivery.
If the delivered goods are defective, Northern Grafics ApS shall, for a period of up to one (1) year after delivery and at its sole discretion, remedy the defect, replace the goods or grant a proportionate reduction in the purchase price.
Northern Grafics ApS shall not be liable for damages or costs resulting from defects unless it can be proven that such damage was caused by wilful misconduct or gross negligence on the part of Northern Grafics ApS.
Defects caused by improper storage, insufficient maintenance, incorrect installation carried out by parties other than Northern Grafics ApS, improper or incorrect use, use contrary to operating instructions or technical specifications, normal wear and tear, corrosion, water damage or use of unsuitable materials or oils shall not be the responsibility of Northern Grafics ApS.
Northern Grafics ApS shall not be liable for indirect or consequential losses, including loss of production, loss of profit or losses suffered by third parties. In any event, liability shall not exceed the purchase price, however capped at EUR 15,000.
Where Northern Grafics ApS acts as agent or intermediary, Northern Grafics ApS shall not be a contractual party to the delivery and shall therefore not be liable to the buyer for delays or defects in the delivered goods.
This shall apply irrespective of whether Northern Grafics ApS, as part of its agency role, has provided advice or transmitted technical information, specifications or other material.
Any claims relating to delivery, defects or liability shall in such cases be directed directly against the relevant supplier or seller.
Northern Grafics ApS shall not be liable for damage caused by the delivered goods unless it can be proven that such damage resulted from wilful misconduct or gross negligence on the part of Northern Grafics ApS.
Northern Grafics ApS shall not be liable for indirect or consequential damages, including loss of profit or losses suffered by third parties. Liability for damage to property shall in all cases be limited to EUR 5,000.
If Northern Grafics ApS is held liable for a product liability claim brought by a third party in relation to the delivered goods, the buyer shall indemnify and hold Northern Grafics ApS harmless to the same extent as Northern Grafics ApS’ liability is limited towards the buyer.
The buyer shall further be obliged to allow any legal proceedings relating to such third-party claims to be handled before the same court as adjudicates the third-party claim against Northern Grafics ApS.
Invoicing shall be carried out in accordance with the agreed terms, including at the agreed time of delivery or as stated in an offer, order confirmation or other written agreement.
Invoices shall be payable 14 days from the invoice date, unless otherwise agreed in writing.
In the event of late payment, interest shall accrue at a rate of 2% per commenced month from the due date. Northern Grafics ApS shall furthermore be entitled to charge reminder fees and initiate debt collection in accordance with applicable regulations.
For purchases made via the Northern Grafics ApS webshop, payment may be made by payment card.
Card payments are processed by the third-party payment provider PensoPay. Northern Grafics ApS does not have access to and does not store the customer’s card details. Card data is processed directly by the payment provider.
Payments in the webshop are carried out through a secure and encrypted connection. The total order amount is authorised at the time of purchase and captured only when the goods are dispatched, unless otherwise agreed.
In case of partial shipments, the corresponding part of the order amount may be captured when the respective goods are dispatched. Northern Grafics ApS reserves the right to cancel orders in case of errors in the payment process.
Any dispute arising between the parties, or in connection with these Terms or deliveries made hereunder, shall be governed by Danish law and shall be finally settled by the Maritime and Commercial Court in Copenhagen as the court of first instance.
